Upload issues resurfacing
Incident Report for PowerSchool Learning
Resolved
Uploads and our file system as a whole are back to normal. We are continuing to monitor for errors to ensure that this issue is truly solved.
Posted 10 months ago. Jun 23, 2016 - 13:42 PDT
Monitoring
We have identified the root cause of the upload issue. We have implemented both a short term patch and are rolling out a permanent fix for the underlying cause. Uploads are re-enabled and should be working without disruption. We are monitoring the situation.
Posted 10 months ago. Jun 23, 2016 - 12:47 PDT
Update
We are working on a short term patch to minimize errors while we continue to work the the underlying cause of today's upload issues. Next update in 15 minutes.
Posted 10 months ago. Jun 23, 2016 - 12:20 PDT
Identified
Work continues to implement a fix. We have re-enabled uploads, though users may still experience intermittent errors.
Posted 10 months ago. Jun 23, 2016 - 11:49 PDT
Update
We are continuing to work on a fix for the upload issue as quickly as we can. Uploads remain disabled for now. Next update in 15 minutes.
Posted 10 months ago. Jun 23, 2016 - 11:36 PDT
Update
We are continuing to investigate the root cause of today's upload issues. Next update in 15 minutes.
Posted 10 months ago. Jun 23, 2016 - 11:17 PDT
Investigating
We are investigating a resurfacing of intermittent upload issues from this morning.
Posted 10 months ago. Jun 23, 2016 - 10:36 PDT